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Tag: AI Threats

AI processor connects a helpdesk ticket to unlocked server root access, illustrating privilege escalation.
Critical Vulnerabilities, MSP

An AI Agent Went From Helpdesk to Root in Seconds: What the Zammad Breach Means for MSPs

Attackers used an AI agent to chain two Zammad zero-days and go from helpdesk to root in seconds. …

Josh Madrone
October 7, 2026

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